COUNSELING SERVICES

BigTree provides evidenced-based counseling services to individuals and couples. Our approach is thoughtful, individualized, and delivered with the utmost quality and professionalism.

  • BigTree Behavioral Health Services provides client-centered counseling services to individuals and couples.

    If you are having difficulty finding balance or meaning in your life, feeling overwhelmed with life's day to day challenges, struggling with an addiction or suffering the the effects trauma; we can help. Our goal is to cultivate self acceptance, healthy connections, and personal growth by providing a safe, healing environment that supports self-discovery and understanding.

    BigTree Behavioral Health Services views counseling as collaborative process between client and therapist. We provide evidence-based treatment interventions including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT) Skills Training, Eye Movement Desensitization & Reprocessing (EMDR), Motivational Interviewing (MI), and Interpersonal Psychotherapy (IPT).

    We offer free consultations to ensure a good match between client and counselor. During the consultation we provide information about our practice, available treatment options, legal matters such as confidentiality, and answer any questions or concerns you may have.

    Just browsing for a counselor to gather information and explore your options is an important first step in the change process and we applaud you for taking that first step!

  • Hourly Rate for Individuals: $180

    Hourly Rate for Couples/Families: $225

    BigTree believes financial constraints should not impede one’s access to quality behavioral services and is committed to provided equitable access to services for everyone seeking care. In addition to working with many insurance providers, we offer a sliding-fee scale to individuals who may be uninsured or underinsured.

    Payment Methods:

    Cash/Check

    Visa/MC/American Express

    We are currently in network with the following health plans:

    Aetna

    Cigna

    MODA

    PacificSource (Oregon Health Plan)

    PacificSource (Commercial)

    Providence

    Regence Blue Cross/Blue Shield

    United Health Care

    If we do not currently accept your insurance, we can provide a superbill for you to submit to your insurance provider. Insurance companies commonly provide reimbursement for services from out of network providers.

    No-Shows/Late Cancellations:

    BigTree is committed to provide timely access to care for all of our clients. We require 24 hour notice to cancel and/or reschedule an appointment. When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the wait list, or a client with a clinical emergency.

    The full session fee will be charged for missed sessions and late cancellations (less than 24 hours). The credit card information or other payment information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Multiple no-shows will result in the termination of therapy.

    Oregon Health Plan (Medicaid) Clients: We cannot charge you or your insurance for missed sessions or late cancellations. Because of this, three or missed appointments/late cancellations within a six-month period or two consecutive sessions will result in termination of therapy.

  • Current clients can CLICK HERE to access BigTree’s client portal where you can manage appointments, join telehealth sessions, and complete paperwork.

    If you don’t have a portal account yet or have forgotten your password, please contact our office at (541) 668-6595.

Helen FEROLI, MA,LPC, CADC-III

Helen's warm and empathetic nature, combined with her extensive experience and expertise, make her an invaluable resource for individuals and couples seeking guidance and support. Helen is dedicated to helping you navigate your journey towards healing, growth, and overall well-being.

  • Helen is a highly dedicated and compassionate counselor who specializes in working with adults and couples. With a strong emphasis on building meaningful counselor-client relationships, Helen strives to create a safe and supportive environment where individuals and couples can explore challenges and work towards positive change.

    As a family member and professional, Helen has witnessed both the anguish of mental unwellness and the power of recovery. Whether championing policy, helping a family navigate ‘the system’, or holding space with someone who has made the difficult decision to ask for help; Helen is fueled by human connection and firmly endorses the notion that no one nor any family is beyond hope.

    Helen lives in Bend with her husband and daughter; she enjoys spending time outdoors, gardening, horseback riding, and spoiling their two large dogs.

  • Helen's therapeutic approach is integrative, drawing from various modalities such as cognitive-behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), interpersonal psychotherapy, and systems theory. By creating a non-judgmental and empathetic space, Helen builds upon client’s strengths to help them process their challenges, trauma and develop effective coping strategies. She tailors her interventions to meet the specific needs and goals of each individual or couple, fostering a collaborative and empowering therapeutic relationship.

    With a comprehensive background in mental health and substance use disorder treatment, Helen is well-equipped to address a wide range of challenges her clients may face. She possesses a deep understanding of the complexities surrounding addiction and its impact on individuals and relationships. Helen is committed to helping clients navigate the recovery process by providing personalized treatment plans and evidence-based interventions.

    Helen provides a safe, nurturing space where her clients can embrace a journey of self discovery, growth, and healing without fear of judgment or condemnation.

  • Helen has a Master of Arts in Clinical Psychology from Bridgewater State University. She is a Licensed Professional Counselor and Certified Alcohol and Drug Counselor-III. With more than 25 years’ experience in the field of Human Services, Helen has worked at the local, state, and national level to implement, monitor, and enhance mental health and substance use disorder services.

victoria ijeoma, MA, Licensed professional counselor associate

Victoria is a caring and culturally sensitive practitioner who believes that individuals have within them the intuitive wisdom they need to transform, heal and evolve into better versions of themselves. With a clinical mental health background that ranges from providing care in a mental hospital to community counseling environment, she is able to demonstrate her passion for helping people attain health and overall wellness with the use of a holistic approach.

  • Victoria is an empathetic and passionate counselor who specializes in working with individuals and couples struggling with relationship, behavioral and psychological challenges.

    She recently moved to Bend after traveling and exploring several parts of the country with her good friend, and decided to make Oregon her new home. She enjoys travel, adventure, and cuisines from all over the world. She also enjoys hiking and nature explorations as well as gardening, nutrition and naturopathic health and healing.

  • Victoria believes there is light and hope in everyone and it is our conscious decision and responsibility to illuminate that light in ourselves and others to help guide us to growth and healing. Her goal is to collaborate with clients to help them find true peace and joy, to heal hurt and traumas and to evolve into the healthiest versions of themselves. She employs an eclectic and holistic approach with a strong reliance on Cognitive Behavioral interventions with evidenced based, solution-focused, trauma-sensitive and delivered with the highest quality and professionalism.

  • Victoria holds a Master of Arts degree in Professional Counseling/ Clinical Mental Health Counseling from Liberty University and completed her internship and first year of practice at Centra Virginia Baptist Hospital. In addition to her training focusing on understanding human behavior as well as prevention, diagnosis and treatment of mental and emotional health issues. She also has post graduate experience in the treatment of addiction and co-occuring disorders in various mental health settings.